Legal
Privacy Policy
1. Introduction
FROZENVEIL Scent Co. ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our products.
2. Information We Collect
We may collect personal information you provide directly, such as your name, email address, shipping address, billing details, and order history. We also automatically collect technical information such as IP address, browser type, device data, and browsing activity through cookies and similar technologies.
3. How We Use Your Information
We use your information to process and fulfill orders, communicate about your purchases, provide customer support, improve our website and products, send marketing communications (where permitted), and comply with legal obligations.
4. Sharing of Information
We do not sell your personal information. We share data only with trusted service providers (such as payment processors, shipping carriers, and analytics providers) who support our operations, or when required by law.
5. Cookies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
6. Data Security
We implement reasonable technical and organizational measures to safeguard your personal information. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information, and to withdraw consent for marketing communications at any time.
8. Children's Privacy
Our products and website are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
For questions about this Privacy Policy or how we handle your information, please contact us through the details provided on our website.